ndis - national Disability Insurance scheme

Geelong Disability Services – NDIS Registered Provider

Geelong Disability Services NDIS Official Provider

When a person with a disability has registered with the NDIS and has been deemed eligible to enter the scheme by the NDIA, the pre-planning phase begins. This is where the person with disability may require support to understand the impact their disability has on their everyday activities.

The NDIA will contact the participant (or their nominee) to begin the planning conversation. On most occasions, it is important for carers to attend these meetings as they have a good understanding of the person’s disability and their everyday functioning and support needs.

Geelong Disability Services is an official NDIS registered provider.

Depending on the person’s state, territory, and region in which they reside, they may be asked to meet with a NDIA Planner or contracted NDIA Partner in the Community: Local Area Coordinator, Early Childhood Coordinator or Access Coordinator for their planning meeting. These meetings can occur either face-to-face or over the phone. If you prefer to meet face-to-face, be clear and advocate for this when the planning meeting is being scheduled. Early Childhood Partners will generally arrange to meet with you in your home environment.

During the planning meeting, the NDIA will request evidence to show that a person’s disability is permanent and significant. They will seek to understand the impact of that person’s disability on their daily lives.

The NDIS focuses on participants’ goals and individual support needs to make sure each participant has a uniquely tailored plan to suit their life.

Families Carers and the NDIS

Families and carers have an important role in the lives of people with disability. The NDIA recognises the importance of the caring role and aims to work with families and carers to support family well-being.

Families and carers may be supported in their caring role through a range of supports in a participants’ NDIS plan. This support can be offered directly and indirectly. Supports that enable sustainable caring by family members may include;

  • Family support and counseling due to a family members’ disability
  • Building the skills and capacity of other family members to manage the impact of a participant’s disability on family life
  • Supports that increase the participant’s independence, as well as supports that enable the participant to enjoy social and community activities independent of their informal carers.
  • Supports aimed at increasing the sustainability of family caring arrangement, including personal care and domestic assistance related to the person’s disability.
  • Requesting a support worker to be included in family outings to provide assistance and guidance for the person with disability, especially where the family has other children to supervise and engage with. This allows for the person with disability to be included in family events and outings and provides opportunity for social participation.

Carer Statement

As a Carer, you have the option to submit a Carer Statement or request a separate interview to support the person you care for during the planning meeting. This could be particularly important for carers of people with a psycho-social disability. It can provide additional insight into the impact a person’s mental health condition has on their ability to participate in everyday activities and on the wellbeing of the family.

A carer statement (in written or verbal form) may include:

  • How the caring role affects you
  • Whether you are able and willing to keep caring for the person with disability in the same way into the future, and what the impact of your caring role has on your own personal needs and goals, (for example – work; study; travel; social, cultural or religious engagement activities)
  • Other informal supports the person with disability has, such as family or friends
  • Any other information that would be important for the NDIA to know when assessing supports required.

Nominee Information

A Nominee makes decisions about the NDIS plan on behalf of the participant.

Nominees are there to:

  • Include the participant in decision-making and support them to make decisions
  • Help the participant increase their decision-making skills
  • Make decisions in the participant’s best interest, representing their wishes.

You do not have to become a nominee unless the participant asks, or it is required. A legal guardian who is making decisions on behalf of a participant will be appointed as the NDIS nominee.

There are two types of nominees:

  • Correspondence Nominees – can undertake most activities on behalf of a participant except preparing or making changes to a plan and managing the funds.
  • Plan Nominee – can undertake all activities on behalf of the participant but certain activities can be limited if appropriate.

Whatever your requirements maybe, our GDS personalised services, can be tailored to any individual needs. Contact our friendly and experienced Geelong Disability Services team today.


“Geelong Disability Services and their lovely carers have been taking care of my home and gardens and are always an absolute pleasure to deal with. Thank-you to Donna, your services are invaluable”

Mary Owens, East Geelong

“Can highly recommend Geelong Disability Services respite care. We all need time out from life and Donna and her exceptional team make this possbile with the absolute ease.”

Stephen Kersaw, Armstrong Creek.

“I was totally lost and frustrated trying to work through the NDIS. That led me to Donna from Geelong Disability Services who helped me understand and get the most out of the scheme for my husband.”

Stephanie Taylor, Ocean Grove.

Let’s Get Started

With thoughtful planning and individualised supports we help the people we support to live the best life possible.

About Us

Geelong Disability Services was established in 2015 by a couple who have lived experiences with both physical and mental illness and who wanted to provide the type of reliable competent service/s they would by happy to receive.

Contact GDS

Geelong Disability Services

a:     Waurn Ponds, Vic. 3216
m:    0423 192 719
e:     intake@geelongdisability.com.au