Personal Care Services

Geelong Disability Services can provide you with assistance with tasks such as showering/bathing, grooming, shaving, toileting, dressing, feeding and even helping with your medications to help maintain your personal well-being and sense of pride.

helping to maintain your personal well-being and sense of pride

Our staff have been trained how to properly and safely use hoists while some staff also have experience with ‘peg feeding’.

Whatever your personal care requirements maybe contact our friendly and experienced Geelong Disability Services team today.

HOW IT WORKS

The Process

1

Initial Contact and Meeting Setup

Upon receiving an enquiry, we will promptly respond by calling or emailing the client to arrange a meeting.

Schedule a meeting for our Director Support Services to visit the client’s home and discuss their plan and requirements.

2

understanding your plan, needs & preferences

During the meeting, our Director Support Services will discuss the client’s plan, their specific needs, and preferences regarding support workers.

Complete an intake document to gather comprehensive information about the client, covering various questions.

3

paperwork processing & System Setup

Go through and sign necessary documents such as the Service Agreement, Share Consent, Homesite Safety Risk Assessment, and obtain a scan of the client’s NDIA Plan.

The client will receive our Information Folder, containing a Client Handbook, service overview brochure, and a feedback/complaints/compliments form.

4

Coordinator Assignment & Rostering

Once a Coordinator is assigned, they will access the client’s documents and contact them to arrange a meeting.

For additional support services, the Director Support Services will suggest suitable workers.

The rostering team will schedule shifts according to the client’s preferences and introduce the assigned workers.

What Our Clients Are
Saying About Our Services

All Of Your Personal Care Requirements

Whatever your personal care requirements maybe contact our friendly and experienced Geelong Disability Services team today.

On The Blog